Tuesday, 26 November 2013
Solution BPO Services - Contact Us
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SOLUTION BPO SERVICES
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204-A, IT Tower - 1
Infocity Nr. Indroda Circle Gandhinagar Gujarat 382007 INDIA |
14, GF, IT Tower - 1
Infocity Nr. Indroda Circle Gandhinagar Gujarat 382007 INDIA |
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110B Nirman House
B/h Times of India Ashram Road Ahmedabad Gujarat 380009 INDIA |
301, Sarthak II
Opp. Innovative Honda Showroom Swastik Cross Road C G Road Ahmedabad Gujarat 380009 INDIA |
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Website – www.solutionbposervices.com
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Email – bpo@solutionbposervices.com
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Solution BPO Services - Career
Solution BPO Services group of companies has been in the business of IT for more than 12 years. It is global market leader in gujarat and growing year after year.
It offers vibrant team working environment with ample opportunities for personal, professional and financial growth.
People with fire in the belly to concur planned goals may apply.
CURRENT OPENINGS
Looking for smart candidates for Tele Marketing for International (USA) for International (USA) Lead generation, Survey, Medical etc. at C G Road, Ahmedabad and Infocity, Gandhinagar.
Post - 100 Male/Female
- Senior Call Center Executives
- Fresher Call Center Executives
- Remote IT Support Experienced Call Center Executives
- Experienced Different type of Loans Lead Generation and Warm Transfer
- Experienced and Fresher Mass Tort Lead Generation and Appointment Settings
- Experienced and Fresher RPO Process Call Center Executives
- Experienced and Fresher Tax - Debt Process Lead Generation and warm Transfer
Eligibility Criteria
- Can able to Work for USA Process
(sales Skills preferred)
- Verbal communication skills in English
- Flexible with Night shift
- Freshers can also apply
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Benefits
- Excellent Salary
- Best Incentive
- Perks
- Pickup and drop facility for Gandhinagar
- Petrol allowance for Ahmedabad
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You can also upload your CV at Email : hr.solutionbposervices@gmail.com
Solution BPO Services
301, Sarthak-II, Opp. Innovative Honda,
B/h Swastik Bus stand, Swastik char rasta
C G Road, Ahmedabad – 380009
(4pm Onwards)
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204-A, I T Tower 1, Infocity,
Nr. Indroda Circle,
Gandhinagar – 382007
(4pm Onwards)
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Cell : 91-9712774898
Email : hr.solutionbposervices@gmail.com
Solution BPO Services - Why with Us
We conceptualize, develop, design and manage unique Sales Process for each client. We design process to cut down on your business costs and to improve the efficacy of the sales process. These repeatable and sustainable sales processes bring positive results in a short period of time. Customized Sales plan involve strategy, setting profit-based sales targets, quotas, sales forecasting, demand management and the writing and execution of a sales plan.
What are the top benefits of Sales Process Outsourcing with SBS?
We help organizations improve their Sales Performance and get more Business by developing sales plans, and recruit highly qualified sales professionals and manage them to meet our clients' revenue goals. We sell your products and services in the field by building the programs, recruit the personnel, manage the teams, and close the deals on your "paper" while reporting all the key metrics you'd expect from any high level sales force.
Our cost effective event telemarketing service is designed to help your marketing teams, B2B event planning firms and corporate event planners increase registrations and drive attendance to Conferences, Seminars, Webinars, Trade Shows & Exhibitions, Corporate Events and Road shows.
Benifits of Outsourcing with Solution BPO Services
Solution BPO Services - Market Research and Survey
Outsource Market Research Surveys to Solution BPO Services
Markets are curiously unpredictable and there is a constant pursuit to get a firm grip on the market. Market research surveys play a pivotal role in knowing the market behavior and making informed decisions for the company. Being the pedestal on which a good research is based, it is exceedingly important that research surveys should be scientifically and tactically designed. The collection of data from the appropriate sample aiming at a reasonable response rate is another quintessential function of a survey.
SBS has expertise in designing and conducting top-notch market research surveys. You can make smart business decisions with SBS’s market research survey services. An expert in providing both quantitative and qualitative market research surveys, SBS can perform web based market surveys, telephonic surveys and mail surveys according to your specific requirements.
Market research surveys at Solution BPO Services
Be assured about quality, affordability and professionalism in your engagement with SBS. Here are some reasons why SBS has a successful track record in marketing research:
Proven survey design techniques - We aim at generating a good number of responses for market research surveys and follow the best practices in survey deployment. Our survey designers take care of the structure and content of the survey, which ensures the quality of the responses in a marketing research survey.
Leveraging the internet - Internet market research is a powerful medium to get the maximum number of respondents. Carefully managed online polls and email surveys are approached positively by respondents than the traditional methods of snail mail. You can also use market research paid surveys wherein an expert panel of respondents will give serious feedback on your survey questions. SBS leverages the internet medium for online market research surveys to get you the best results.
Telephonic surveys - Telephonic surveys facilitate a quick collection of data as there is a one on one interaction with the respondents SBS can provide you with a team of tele-callers who will contact survey respondents and collect information.
Survey report generation and survey analysis - Once the survey is complete, we will generate advanced reports with the use of sophisticated software and tools like the Statistical Package for Social Sciences, (SPSS). These survey reports will help you decipher critical skews, trends and analyze the responses accurately. You can get your reports in Excel, PDF or in any other format that you require.
60% cost savings - You need not spend too much money in conducting market research surveys. SBS brings you the advantages of offshore outsourcing and saves you almost 60% on your costs. Grab this cost savings opportunity which does not compromise on quality!
Choose Solution BPO Services for market research surveys
SBS brings you comprehensive research services with our full-fledged team dedicated to perform market research and market surveys. You can bank on our experience in the outsourcing industry, our expertise in market research and our commitment to provide our clients with good quality services. Moreover, with SBS’s risk-free infrastructure and systems you need not worry about data security. Get top notch market intelligence for your research needs from SBS.
Solution BPO Services - Debt Consolidation
Debt consolidation is the process of combining all your unsecured debts into a single monthly payment. Debt consolidation might be done with a debt consolidation loan. The loan is used to pay off your debts, and then you pay off the new consolidation loan rather than dividing your payments to your creditors. You may be able to take out a debt consolidation on your own using the home equity loan or a debt consolidation loan from a bank.
Consolidating with a home equity loan can be risky since your unsecured debt comes secured by your home. If you can't afford the payments, your home could be foreclosed. That wouldn't happen if your unpaid debts remained on separate credit cards.
If you hire a debt consolidation company, your loans may not necessarily be consolidated with a loan. Instead, your debts remain separate, but your payment is consolidated. You send one monthly payment to the debt consolidation company then that company divides your payment and sends it to all your creditors.
Who are we?
We are having tie-ups Debt Relief companies. We are different because we have been where you are and know what being in debt feels like. We also know what it takes to get out of debt and will work with you to face this challenge head-on. At SBS, we believe that everyone deserves a second chance.so contact us today to get relief from your debt
Solution BPO Services - Appointment Setting
Solution BPO Services was founded in 2009, and has become a widely-respected thought leader in the lead generation industry. One of our core areas of expertise is appointment setting services. We create customized appointment setting solutions for our clients to enhance their existing B2B lead generation efforts, driving increased conversion rates and helping close more deals
The SBS appointment setting service will ensure that you have a steady flow of qualified business appointments. Our expert appointment setters will find those business people who have interest in your product or service, qualify their purchasing role, and set up an appointment for your team
FEATURES & BENEFITS
Solution BPO Services - Voice Broadcasting
Voice Broadcasting Service from Solution BPO Services
In todays fast pace environment, communication with your team can be overwhelming and time consuming. How can you improve communication and free up more time to focus on managing the myriad number of priorities that you continually juggle every day? With Solution BPO Services’ voice broadcasting service, you can call tens, hundreds, or even thousands of people at once with important information.
With Solution BPO Services voice broadcasting service you talk, we deliver
One SBS’s voice broadcasting service enhances communication by delivering automated phone calls, within minutes, to any group, large or small. Schools, congregations, sports teams, businesses and municipalities throughout the country rely on us for routine reminders and emergency notifications.
Eliminate Manual Dialing with our Voice Broadcasting Service
Manual dialing is a drag. Solution BPO Services’ voice broadcasting service does the work for you by automating your manual process. Simply record one message and our system will dial every phone number at once. Our service is web based, so you don’t have to worry about buying expensive hardware dialers that have limited phone lines and slow delivery times. Our voice broadcasting service will improve attendance and boost response with just 1 phone call.
What is a Voice Broadcasting Service?
A voice broadcasting service is the method in which one message is digitally recorded and sent to a list of phone numbers via telephone. Solution BPO Services sends the message out through thousands of channels and delivers the message to the phone numbers on your calling list. The computer dials the phone numbers and delivers the recorded message so you don’t have to.
Why Solution BPO Services For Broadcasting?
Solution BPO Services - Mass Tort
Mass Tort, Legal Leads
We are Experts in Lead Generation for Legal marketing! Tort Law Marketing provides attorney consulting, effective marketing plans and services that have helped law firms run their businesses more efficiently and profitably.
Yaz Leads:
We screen each yaz, yasmin and ocella lead for the following. Must not be working with an attorney, Must have one of the following ailments Dvt (deep vein thrombosis), Pe (Pulmonary Embolism), Blood clot in major area of body, Heart attack, Stroke, and other custom filters included.
Transvaginal Mesh
Tvm side effects that we screen for and are most reported by clients include vaginal mesh erosion. This ailment can cause the mesh to shift from original position thus causing severe pain, infection, sexual problems, urinary problems, and other reported signs of injury. Each Tvm client is qualified and verified for your specific criteria.
Bladder cancer and qualified Actos
Bladder cancer qualified Actos leads of confirmed diabetic clients that have taken Actos as prescribed. Each client is pre-screened for year the drug was taken and for what time frame, along with diagnosis from doctor or hospital.
SSRI
SSRI leads also referred to as selective serotonin reuptake inhibitors have been known to cause birth defects, heart defects, or the lung condition pulmonary hypertension. These filters must be met while qualifying each SSRI client.
Birth defects due to SSRI : Prozac, Zoloft, Depakote, Paxil, Wellbutrin
Most personal injuries for Nuvaring include PE Pulmonary Embolism, DVT Deep Vein Thrombosis, Heart Attack, Stroke and even death. Personal qualification of each nuvaring client ensures for higher conversion rate on return calls.
Hip replacement
Hip replacement leads are becoming more popular as the metal on metal hip devices is allegedly causing health problems. We qualify each Stryker ad depuy hip replacement lead for accuracy that includes time of surgery, revision surgery to correct, and other pertinent information needed to assist the applicant that has been injured. Each mass tort and metal hip replacement lead is triple qualified once by an internet opt in submission for, twice from an off shore call center agent, and a third time from a clear speaking American call center representative. This is what is referred to as our American qualified Stryker or depuy hip replacement injury lead for attorneys.
Solution BPO Services - Lead Generation
Outsource Lead Generation Services to Solution BPO Services
Identifying, nurturing, managing and converting leads into sales require a lot of time and effort. For effective lead generation, you would require the skills of lead generation experts who have expertise in nurturing meaningful relationships with qualified leads and building valid results.
If sales lead generation services are not a part of your core business, consider outsourcing offshore business lead generation services to an expert like Solution BPO Services (SBS). SBS is one of the world's leading providers of offshore business lead generation services. SBS has vast experience in providing global customers with efficient lead generation services.
SBS is the world's leading business & sales lead generation company. Our expertise can help your organization to create more valuable leads and convert them into viable sales opportunities. Based on your lead generation requirements we can provide you with a customized solution that would address your needs.
Solution BPO Services’ lead generation services
And many more!
Solution BPO Services’ lead generation process
SBS's unique lead generation program integrates efficient methods to ensure effective lead generation. The lead generation process at SBS consists of the following:
Lead generation methods by SBS
Get the Solution BPO Services advantage
Team up with SBS for quality lead generation and qualification services. Start offshoring sales and business lead generation services today.
Solution BPO Services - Inbound and Outbound Sales
Maximizing the Potential of Every Interaction
The first interaction makes a lasting impression. At SBS, we train our agents to speak with our client’s brand voice and mirror their sales process so that we can become an extension of their sales strategy. Our agents have the soft skills, product knowledge, and company understanding to consistently deliver a superb buying experience that drives repeat business and reinforces the brand. Our trained agents can provide sales call center support across a wide variety of industries products and services.
Around the Clock Sales Support
Working from home or one of our call centers, SBS’s empowered agents act as an extension of our client’s sales team, providing 24 / 7 / 365 support.SBS’s agents use a consultative sales approach, providing an overview to customers about offerings, special discounts and answering questions related to products, services, policies, inventory, and tracking.
Staffed to Handle Unforecasted Peak Volumes
SBS has a unique approach to handling forecasted and unforecasted peak call volumes. We can provide a dedicated group of agents to handle customer sales calls, as well as a large pool of agents across the enterprise who are cross-trained and provided with all the necessary applications to assist when call volumes require unpredicted additional staffing.
Features
Benefits
Solution BPO Services - Inbound Customer Support
We do more than customer service. We deliver outstanding customer experiences that reinforce—and differentiate—your brand in the mind of your customer.
A customer service experience impacts the perception a consumer has of your brand. And in the in the age of social media, it can also influence more opinions than ever before. That’s why we never forget that our most important goal is to consistently deliver superior customer experiences—before, during and after the sale.
When your customers have a positive experience with your brand, you get increased share of wallet and repeat business. So whether we’re answering a product question, taking an order, processing a return or exchange, or solving a problem of any kind, we always make sure your customers feel respected, served and cared for, and that we meet or exceed their expectations for the interaction.
Focusing on Brand Care
We call our agents Brand Care Specialists, which makes it clear that their highest priority is faithfully taking care of your brand image and representing your company to your customers. Our agents immerse themselves in your brand, gaining hands-on knowledge by using your products, so we can speak from experience when talking to your customers.
We ensure outstanding customer experiences by being first-class communicators—both with your customers and with you. To a much greater degree than at other call centers, our account managers communicate with you and with the agents on your account to keep everyone on the same page. There are no layers of management standing between you and SBS account manager, who strongly identifies with your company and products—just like our agents. In fact, they think of themselves as working for you and always answer questions about you as if they did.
The right agents on the right accounts
Every brand has a personality of its own, and one agent may be better suited to representing it than another. We have developed proprietary recruiting, training and management processes that get the right people representing the right brand, in the right way.
Our on-site training facilities, dedicated trainers, and customized training programs prepare our Brand Care Specialists to speak your brand and meet the customer satisfaction metrics you specify.
We encourage our agents to take the initiative and go the extra mile in solving problems. Customers who get such outstanding, personal service become loyal customers and even advocates for your brand.
The technology behind customer care
Our technology that supports delivering outstanding customer care is flexible—another key Global Response differentiator. We can do the necessary integration to use your existing platform, or we can build the operations workflow on our patented platform, and still incorporate your business rules.
Our platform includes tools that allow agents to view callers’ web history on the ordering site, enabling them to provide the best service, especially when a caller is having trouble with the site.
Our implementation team works with you to specify business objectives, quality metrics, key performance indicators (KPIs) and more. We provide web-based reporting to measure any aspect of our service you want to monitor, including customer wait time, average call length, abandonment rate, conversion rate, and more. We can also integrate this real-time data into your existing reporting infrastructure.
Solution BPO Services - Our Services
We provide service for Inbound, Outbound, Virtual Call Center, Payday Lead Generation, Medical Lead Generation, Auto Lead Generation, Legal Lead Generation, BPO Solution, Outsourcing, 24x7 answering service, Recruitment, Billing, Collection, Technical Support, Chat support, Appointment setting, Travel sales and inbound, payday sales and inbound, Voice broad casting, insurance lead generation, Mortgage lead generation and appointment setting, Finance and Account Outsource.
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